Terms of service

Forgetool is an online hardware tools store operating in the United Kingdom.

Website: www.forgetool.co.uk
Email: support@forgetool.co.uk
Phone: +44 7577074269

Business Address:
Megway Parcel Shop
1 Abington Square, NN1 4AE
Northampton, United Kingdom

Eligibility to Use Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
You agree to use the website only for lawful purposes and in accordance with these terms.

Products & Descriptions

We make every effort to ensure that product descriptions, images, and pricing are accurate.
However, minor variations may occur due to product updates or display differences.
All products are sold as described on the website at the time of purchase.

Pricing & Payments

All prices are listed in GBP (£) unless stated otherwise.
Prices may change without prior notice.
We accept secure UK payment methods including debit cards, credit cards, PayPal, Apple Pay, and Google Pay.
All transactions are processed through encrypted and secure payment gateways.

Order Acceptance & Processing

Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order at our discretion.
Orders are typically processed within 24 hours, excluding Sundays and government holidays.

Shipping & Delivery

We offer free shipping on all orders within the United Kingdom.
Estimated delivery time is 3 to 5 business days.
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Cancellations

Order cancellations or changes must be requested within 3 hours of placing the order.
After this time, orders are processed and cannot be cancelled.

Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.
Returns are accepted only for incorrect or damaged items and require an unboxing video.
Refunds are processed after inspection and approval, excluding shipping charges.

User Responsibilities

You agree to provide accurate and complete information when placing an order.
You are responsible for maintaining the confidentiality of your account details.
Any misuse of the website may result in termination of access.

Intellectual Property

All content on Forgetool.co.uk, including text, images, logos, and design elements, is the property of Forgetool.
Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

Forgetool is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability is limited to the amount paid for the product purchased.

Policy Updates

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on the website.
Continued use of the website constitutes acceptance of the updated terms.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of UK courts.

Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 Email: support@forgetool.co.uk
📞 Phone: +44 7577074269

Forgetool UK
Megway Parcel Shop
1 Abington Square, NN1 4AE
Northampton, United Kingdom