Privacy policy

Last updated: January 4, 2026

At Forgetool.co.uk, your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop on our website.

By using Forgetool.co.uk, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

Personal details such as your name, email address, phone number, and delivery address
Payment-related information processed securely by third-party payment providers
Order details and purchase history
Technical data such as IP address, browser type, device information, and cookies

We collect information only when necessary to provide our services.

How We Use Your Information

Your information is used to:

Process and deliver your orders
Communicate order updates and customer support responses
Improve website performance and user experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Payment Security

All payments on Forgetool.co.uk are processed through secure, encrypted payment gateways.
We do not store your card or banking details on our servers.
Trusted payment providers handle all transactions to ensure maximum security.

Cookies Policy

Our website uses cookies to enhance browsing experience.
Cookies help us understand website traffic, preferences, and usage patterns.
You may disable cookies through your browser settings, though some features may not function properly.

Sharing of Information

We may share limited information with:

Payment service providers
Shipping and logistics partners
Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and responsibly.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your data.
These measures help prevent unauthorized access, misuse, or disclosure of information.
Access to personal data is restricted to authorized personnel only.

Your Rights

Under UK data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data, where legally applicable
Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

Data Retention

We retain personal data only as long as necessary to fulfill legal, operational, or contractual obligations.
Once no longer required, data is securely deleted or anonymized.

Policy Updates

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page.
Continued use of the website indicates acceptance of the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@forgetool.co.uk
📞 Phone: +44 7577074269

Forgetool UK
Megway Parcel Shop
1 Abington Square, NN1 4AE
Northampton, United Kingdom